Delivery & Digital Access Policy

1. Informational & Digital Service Clarification

TES ELECTRICAL & MECHANICAL LIMITED operates primarily as a technical engineering intelligence portal and professional advisory practice. This website does not sell, dispatch, or ship physical consumer goods, retail parcels, or packaged merchandise through postal carrier networks.

All informational resources – including BS 7671 installation handbooks, engineering whitepapers, calculation algorithm outputs, and component monographs – are delivered exclusively via digital channels.

2. Digital Documentation Delivery Channels & Timelines

Access to our digital technical assets is provided through the following mechanisms:

• Instant Online Web Access: Handbooks, calculation utilities, and technical articles published on our website are immediately accessible via standard web browsers at zero delivery cost.
• Electronic Document Transmission (Email / Secure Link): Commissioned technical reports, load profile verifications, and compliance evaluations are delivered in encrypted PDF format directly to the client’s nominated corporate email address within agreed contract timeframes (typically 3 to 5 business days).
• Formal Printed Documentation (Corporate Request Only): Where a corporate client specifically requests bound hard-copy Electrical Installation Certificates (EIC) or statutory safety filings, documents are dispatched via Royal Mail Signed For or tracked courier from our Coatbridge office at cost.

3. Service Delivery Areas

Our digital engineering documentation is accessible globally via the internet. On-site engineering audits, physical switchgear inspections, and EICR testing services are conducted exclusively within the United Kingdom, focusing primarily across Scotland and northern England.

4. Inquiries Regarding Deliverables

If you have submitted a formal technical documentation inquiry and have not received your electronic file within 24 hours, or require document re-issuance, please contact our Coatbridge administration desk: